Payment Methods

To make your booking process simple and secure, our travel agency offers several convenient payment options. Please review the available payment methods below.

1. Accepted Payment Methods

1.1 Credit & Debit Cards

We accept major cards, including:

  • Visa
  • Mastercard
  • American Express (if applicable)
  • Maestro

All card payments are processed securely through our trusted payment gateway.

1.2. Bank Transfer

You may choose to pay by bank transfer.

Bank details will be provided during the booking process or upon request.

Please note:

  • All transfer fees must be covered by the customer.
  • Booking is confirmed only after the payment has been received and verified.

1.3 Online Payment Links

For your convenience, we may send secure online payment links via:

  • Email
  • Messaging apps (e.g., WhatsApp, Viber)

Links are valid for a limited time and must be paid for before the expiration date.

2. Deposits

Some tours or services may require a deposit to secure your reservation.

Details will be clearly communicated during booking.

Deposits may be:

  • A fixed amount, or
  • A percentage of the total cost

Deposits are typically non-refundable, unless stated otherwise in our Cancellation Policy.

3. Full Payment Deadlines

Full payment for all services must be completed by 3 days before the tour date. If payment is not received by the deadline:

  • Your booking may be cancelled
  • Standard cancellation fees may apply

4. Currency

All prices and payments are processed in EUR (€)

If you pay in another currency:

  • Conversion rates may apply
  • Additional fees may be charged by your bank or card provider

5. Security of Payments

Your payment information is handled securely using:

  • Encrypted connections
  • Compliant payment gateways
  • Verified SSL certificates

We never store your full credit card details on our servers.

6. Invoices & Receipts

A digital invoice or receipt will be issued for every payment received.

If you require a VAT invoice or company invoice, please provide the necessary details during booking.

7. Questions About Payment

If you have any concerns or need clarification regarding payment, please contact us at:

Celestian Private Tours Crete
Antonis Dafermos | Manager, Owner/CEO
The Tailor-Made Specialists D.M.C.
WhatsApp: +30 6973204923