Terms & Conditions
These Terms & Conditions govern the use of our website and the booking of any travel services offered by our travel agency
By accessing our website or booking any of our services, you agree to be bound by these Terms. Please read them carefully.
1. Use of Our Website
By using our website, you agree:
- To use it only for lawful purposes.
- Not to interfere with its operation or security.
- Not to attempt to access restricted areas or data.
We reserve the right to modify, suspend, or discontinue any part of the website without notice.
2. Booking and Payment
A. Booking Process
A booking is considered confirmed only after:
- You provide the required personal information;
- Payment or deposit is received;
- You receive written confirmation from us.
B. Payment Terms
- Full payment or a deposit may be required at the time of booking.
- Payment methods accepted: credit card, bank transfer
C. Price Changes
We reserve the right to adjust prices before your booking is confirmed.
After confirmation, prices will only change in exceptional circumstances such as tax increases or changes in third-party provider costs.
3. Cancellations & Refunds
A. Cancellations by You
Cancellation requests must be submitted in writing.
Refunds depend on the timing of cancellation:
B. Cancellations by Us
We may cancel a booking due to:
- Force majeure events
- Safety concerns
- Provider cancellations
- Minimum participant requirements not being met
If we cancel, you will receive either:
A full refund, or an alternative service of equal value (your choice).
We are not responsible for additional expenses you may incur (e.g., flights, accommodations).
4. Traveller Responsibilities
You are responsible for:
- Providing accurate personal information;
- Ensuring valid travel documents (passport, visas, ID);
- Being physically able to participate in activities;
- Complying with local laws and customs;
- Arriving on time for tours and transfers.
We are not liable for missed tours or services due to late arrival or incomplete documents.
5. Itineraries & Service Modifications
We strive to follow all itineraries exactly.
However, we may modify tours or services due to:
- Weather conditions
- Safety concerns
- Provider availability
- Unforeseen operational issues
Any changes will be communicated as early as possible.
6. Liability & Disclaimers
Α. General Liability
We act as an intermediary between you and third-party providers (hotels, transport companies, tour operators).
We are not liable for:
- Accidents, injuries, or illnesses during your trip;
- Loss or damage to personal belongings;
- Delays or interruptions caused by third parties;
- Weather, natural disasters, or events beyond our control.
Β. Limitation of Liability
To the extent permitted by law, our liability for any claim is limited to the amount you paid for the service.
7. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance covering:
- Medical emergencies
- Trip cancellations
- Baggage loss
- Personal liability
It is your responsibility to obtain suitable coverage.
8. Personal Data Protection
We handle your personal data in accordance with applicable data protection laws, including the GDPR.
See our Privacy Policy for full details on how we collect, use, and protect your information.
9. Links to Third-Party Websites
Our website may contain links to external sites.
We are not responsible for the content, security, or privacy practices of third-party websites.
10. Intellectual Property
All content on our website—including text, images, logos, and designs—is owned by us or used with permission.
You may not copy, distribute, or reproduce any content without written permission.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of Greece.
Any disputes will be handled exclusively by the courts of Greece.
12. Changes to These Terms
We may update these Terms at any time.
Changes will be posted on this page with an updated revision date.
Continued use of our services signifies your acceptance of the updated Terms.
